A record that works both ways
How RentRecord works
One tenancy. Two perspectives. Four steps to a rental reputation built on an honest exchange.
- 01
Create your profile
Register as a landlord, a tenant, or both. Your profile starts private; you decide whether to make it discoverable by name or postcode district.
Landlords
Add your first property and start your landlord record.
Tenants
Add your first tenancy and start your rental history.
- 02
Invite the other party by email
Add the tenancy address, the other party’s name and the email they use for RentRecord. The tenancy becomes visible to them when they sign in with that email.
Landlords
Connect the tenancy to your tenant’s email address.
Tenants
Connect the tenancy to your landlord’s email address.
Share an invitation yourself — RentRecord does not currently send an invitation email.
- 03
Submit blind reviews
Each party submits their ratings and written review independently. You don’t need to submit at the same moment: both reviews are revealed together, only after both parties have submitted.
Landlords
Review your tenant’s conduct during the tenancy.
Tenants
Review your landlord and your rental experience.
While waiting, no scores, stars or review text appear in the sealed review view. Submitted reviews cannot be edited.
- 04
Build your RentRecord score
Once both reviews unlock, the review you receive contributes to your score. Your score is averaged across the criteria in your unlocked reviews; sealed reviews never contribute.
Landlords
Build a landlord reputation from your tenants’ unlocked reviews.
Tenants
Build a tenant reputation and download your RentPassport to share.
Choose whether to show unlocked reviews publicly. Hiding public reviews also hides your public score.
An exchange, not an independent inspection
RentRecord records a two-party review exchange. It does not independently verify identities, property conditions or deposit-scheme records.